Avaya End Users
The objective of the end user courses is to increase efficiency and to improve customer interaction.
|
Connecsy
This course will be suitable for operators and receptionists that use the Connecsy operator console.
|
|
Read more...
|
Devices in the contact centre
This course will be suitable for those who use one of the telephone device types below:
- Callmaster III, IV, V or Callmaster 4622SW
- 6416D(+) or 6424D(+)
- 2410 or 2420
- IP Hardphones 4610, 4620, 4621 or 4625SW
|
|
Read more...
|
|
Avaya Interaction Centre - Avaya Agent
This course will be suitable for those who use one of the applications below:
- Avaya Agent in VoIP mode
- Avaya Agent in combination with a fixed telephone
|
|
Read more...
|
Devices with team switching
This course will be suitable for those who use one of the telephone device types below:
- 8434D(+) or 9434D(+)
- 6416D(+) or 6424D(+)
- IP Hardphones 4620, 4621 or 4625
- 2420, with the EU24 expansion module if applicable
|
|
Read more...
|
|
|
Avaya End Users