Dynamic Course Generator

The Dynamic Course Generator (DCG) enables you to easily and quickly create customised courses for every type of phoneset and every type of user. This easy tool you can set up the training applications to match your end-users’ actual live telephone configuration.

You can practice with customised device courses through the simulation of all specific functions from your live telephony environment. This can, moreover, be done at all required times and locations and in multiple languages. The course information will remain available as an interactive reference book which will reduce the work pressure on your administrators and/or helpdesk employees. You will, thus, ensure that the number of questions and problems are reduced considerably.